| General |
| Q. |
What is the mailing address of players/staff? |
| A. |
You can write us at:
Player Name
c/o New England Patriots
One Patriot Place
Foxborough, MA 02035
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| Q. |
How do I get to Gillette Stadium? |
| A. |
Go to our Directions page for directions by car or the MBTA Commuter Rail for Patriots games.
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| Q. |
Do the Patriots offer free Fan Packs? |
| A. |
The Patriots currently do not offer any sort of Fan Pack, but our ProShop has many great items for fans to purchase. Check out www.proshop.patriots.com
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| About the New England Patriots |
| Q. What is the logo appearing near mid-field at Gillette Stadium and why does it appear on the field? |
A. Painted on each side of the field is the Gillette Stadium logo symbolized by the light tower and bridge.
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| Q. |
What songs do the Patriots take the field to? |
| A. |
Intro to Carmina Burana by Carl Orff followed by Crazy Train by Ozzy Osbourne
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| Q. |
What is the Patriots touchdown song? |
| A. |
Elevation by U2
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| Q. |
What is the Patriots field goal song? |
| A. |
Song 2 by Blur
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| Patriots Gallery |
| Q. |
May I download images or graphics for use on my own web site? |
| A. |
Patriots.com encourages fans to create their own personal sites about the Patriots. You may download graphics and images from this site for personal, non-commercial use. If your site, however, is commercial in any way, use of Patriots images, graphics, or logos is expressly forbidden.
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| Q. |
May I download photos from Patriots.com for use as desktop wallpaper? |
| A. |
Yes, you are encouraged to download photos for your own personal use.
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| Video |
| Q. |
What program do I need to watch video on the site? |
| A. |
In order to view the video files on Patriots.com you will need to have the latest version of the Adobe Flash player. Download Flash now.
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| Browser |
| Q. |
I received an error message, what should I do? |
| A. |
So that we can help trouble-shoot a possible problem, please email the error text, along with a description of your current computer system, from the Feedback Form.
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| Season Tickets |
| Q. |
How do I get on the season ticket holder list? |
| A. |
You are encouraged to print out and Fax the season ticket holder request form in the Stadium Section.
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| Q. |
Are there any season tickets available for this season? |
| A. |
We are currently sold out for season tickets this year, but you are encouraged to sign up on the waiting list in the Stadium Section.
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| FanZone |
| Q. |
Why do I have to give personal information to access the FanZone? |
| A. |
Since FanZone community features are accessible by everyone, Patriots.com needs to ensure that the content is not offensive. Knowing the users helps us to effectively monitor these features.
We also require address information for the winners of prizes in the Ultimate Game Analyzer and other contests.
Patriots.com is committed to keeping this information private. For more information please refer to our Privacy Policy.
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| Q. |
How can I watch the live Press Conferences from Gillette Stadium? |
| A. |
Live Press Conferences can be seen Flash while they are taking place. A link to the latest live press conference appears on every page of Patriots.com while the event is going on. For the latest press conference schedule click here.
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| Q. |
Why can't I use the Chat Room, Bulletin Board or Fantasy Forecast in the Fan Zone? |
| A. |
Patriots.com Fan Zone uses popup technology to enable our Bulletin Board, Chat room and Siemens Fantasy Forecast. There are certain applications that will block unwanted popup windows from appearing in your browser. In order to use these Fan Zone features, you will need to disable the popup blocker during your Fan Zone experience.
Here is a list of popular popup blocking software Frequently Asked Question pages:
Google Toolbar
Yahoo Companion Toolbar
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| Q. |
Do I need to pay to use the FanZone features? |
| A. |
No, you can access all of the FanZone features at no cost, although we do require you to register. |
| Q. |
Are the Press Conferences archived in case I miss them live? |
| A. |
We archive every press conference that is broadcast live on Patriots.com. You can find the archived press conference video by clicking on the video tab on the Patriots.com homepage mediacenter and select "Video - Press Conference" or "Video - Belichick Press Conference" from the drop down menu.
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| Q. |
Do you make the transcripts of the Press Conferences available in case I can't watch them live or listen to them archived? |
| A. |
If a press conferene transcript is made available they will be added to the video detail page. Select archived press conference video by clicking on the video tab on the Patriots.com homepage mediacenter, select "Video - Press Conference" or "Video - Belichick Press Conference" from the drop down menu, click the press conference you want and then click the (+) icon for details and trancript.
NOTE: The transcripts often take a few hours to be transcribed after the Press Conference.
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