The New England Patriots are committed to utilizing the best ticketing technology to provide world-class experiences for our fans. No more printing your tickets at home or losing your tickets in the mail—your tickets will now be with you everywhere you go through the Gillette Stadium mobile App.
WHAT IS MOBILE ENTRY?
Patriots ticket holders can conveniently utilize mobile ticketing for all Patriots home games and Gillette Stadium events. View our Mobile Ticket Tutorial.
CAN I PRINT MY TICKETS FROM HOME?
Tickets for all New England Patriots games no longer include a PDF printout option. This decision was made to protect the integrity of your season tickets and prevent the fraud and counterfeit problems that have steadily increased in recent years. Please note: 2019 Season Ticket Members will still receive their season tickets via FedEx.
HOW DO I GET THE GILLETTE STADIUM APP?
The free Gillette Stadium App (available for Apple or Android) can be downloaded here.
WHAT ARE THE BENEFITS OF MOBILE ENTRY?
Mobile ticketing is the safest and most convenient and flexible way to manage your tickets. Mobile tickets provide:
• Quick and easy entry to the stadium using your smartphone
• The ability to manage, transfer or sell your tickets at any time
• Reduced risk of lost, stolen, or forgotten tickets
CAN I HAVE MULTIPLE TICKETS ON A SINGLE PHONE?
Yes! Once you tap on your game, you will be able to swipe left and right through your available tickets.
WHAT IF I DON’T HAVE A SMARTPHONE OR I HAVE ADDITIONAL QUESTIONS ABOUT MOBILE TICKETING AT THIS TIME?
If you do not have a smartphone, please contact our Patriots Member Services at (800) 543-1776 or email@example.com for assistance. Staff is here to answer any questions concerning Mobile Entry, General Ticketing or Mobile Wallet registration.
WHAT IF I HAVE A WINDOWS PHONE, A BLACKBERRY OR OTHERWISE CAN’T DOWNLOAD THE GILLETTE STADIUM APP?
You can always access your tickets via your smartphone’s browser. Log in to your account.
HOW FAR IN ADVANCE CAN I ACCESS MY TICKETS?
After the schedule is released and your account is paid in full, your tickets will be available to manage.
*Please note, to be eligible for seat upgrades, accounts must refrain from viewing, transferring or posting tickets for sale until the Seat Improvement process is complete.