NFL Ticketing Network FAQ

When are tickets available to manage online and post for resale via Account Manager?

Season Ticket Members are now able to manage their tickets online via Patriots Account Manager.

Tickets can now be purchased via the NFL Ticketing Network. Note that iPhone users are now able to add their tickets to Apple Wallet for all preseason and regular season games. Android users will be able to add tickets to Google Play in the coming weeks.

If I sell my tickets online now, what happens to the commemorative stock tickets included in my Season Ticket Package?

Once tickets are sold on the NFL Ticketing Network or transferred electronically via Patriots Account Manager, the original tickets are no longer valid.

Can we post our preseason tickets for sale?

Yes. The NFL Ticketing Network allows ticket purchasers the ability to post tickets for sale for all ten (10) games in their ticket package in addition to any potential Playoff game(s).

Can we now post our tickets for sale on StubHub and SeatGeek?

Yes. As League-licensed, authorized platforms, all NFL tickets listed on each of these platforms will be authenticated by Ticketmaster. You may post your tickets on all three of these platforms simultaneously if you wish to do so.

What about MA State Law?

If you choose to resell your Patriots tickets on the secondary market outside of the NFL Ticketing Network, it is your responsibility to comply with Massachusetts State Law.

What happened to the Patriots Ticket Exchange?

The Patriots Ticket Exchange, an amenity which allowed Season Ticket Members and Waitlist Members the opportunity purchase tickets directly from one another, is no longer available. Now, everyone will use the NFL Ticketing Network.

Why has the “Print-at-Home” PDF ticket option gone away?

Printing tickets from home is no longer an available option for any Patriots ticket purchasers as of the 2018 season. This decision was made by the National Football League to protect the integrity of all NFL tickets and prevent the fraud and counterfeit problems which have steadily increased in recent years. For Patriots games, Season Ticket Members can either use the commemorative stock tickets included in the Season Ticket Package or access digital tickets via the Gillette Stadium App. Individual game ticket purchasers will have to access their digital tickets via mobile device. The easiest way to access digital tickets is from the Gillette Stadium App. As the season nears, ticketing tutorials will be posted on the Patriots website for everyone to use.

What do these changes mean for someone on the Waitlist?

Members of the Patriots Season Ticket Waitlist will still be first in line to purchase Patriots Season Tickets when the opportunity is presented. Waitlist Members will also have access to exclusive ticket presales for Patriots individual game tickets, the Visiting Team Returns Portal, Patriots Playoff tickets (subject to availability), and Gillette Stadium concerts and events. For additional Patriots game tickets, Waitlist Members, like the general public, can take advantage of the NFL Ticketing Network, as the former Patriots Ticket Exchange is no longer available. 

All other Waitlist Member amenities and benefits remain unchanged.

What does the NFL Ticketing Network mean for Premium Members?

Putnam Club tickets are just one element of a premium membership. Therefore, they are not eligible for individual resale on the NFL Ticketing Network. All policies detailed in the member agreement remain in effect for Putnam Club Members who do not also hold bowl seats.

Can we post our Optum Field Lounge passes on the NFL Ticketing Network?

Optum Field Lounge passes are a component of a contractual membership and, as such, are not authorized for individual resale on the NFL Ticketing Network. While Optum Field Lounge Members are welcome to utilize the NFL Ticketing Network for their bowl seats, Optum Field Lounge passes are not eligible for resale at this time.

Can we post parking on the NFL Ticketing Network?

No, Gillette Stadium parking passes cannot be posted for resale.

Am I responsible for the actions of the buyers of my tickets on the NFL Ticketing Network?

You will not be held responsible for the actions of the individual(s) who purchase your ticket(s), provided you use the NFL Ticketing Network to sell your tickets.

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