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Suite Attendant

Suite Attendants will provide the highest levels ofservice to guests in a luxury suite environment at CMGI Field. Suite Attendants are the key contact betweenstadium and suite guests; they will serve in a combined role of server,bartender, and host/hostess. Responsibilities:

  • Prepare suites prior to events according to prescribed standards
  • Prepare and maintain buffet table within suites with proper arrangement of dinnerware and food items
  • Provide high quality customer service to suite patrons; service that is equivalent to that provided at five star establishments
  • Greet guests upon their arrival, by extending genuine hospitality
  • Proactive assessment and resolution of suite inventory, guest needs and other experience enhancing variables
  • Mix and prepare drinks
  • Serve food when requested by guests or when in a banquet environment
  • General suite cleaning, stocking and maintenance
  • Communicate needs with runners and suite level supervisors
  • Close suite after departure of all guests by removing all food items and drinks
  • Control inventory within suites by ensuring all drink and food items are brought in by runners
  • Other duties as requiredQualifications:
  • Minimum of two years experience in food and beverage industry; specifically, banquet or restaurant service
  • Minimum of one year experience in guest relations/high-end customer service
  • Must be 18 years of age or older
  • Read and understand instructions in written English
  • Comprehend verbal instructions in English
  • Speak and communicate clearly in English
  • Ability to lift up to 25 pounds repetitively
  • Ability to safely maneuver up and down flights of stairs/steps, repetitively
  • Ability to maneuver within work spaces
  • Ability to conduct currency/credit transactions
  • Ability to stock shelves with shelf height not to exceed 10 feet high
  • Ability to effectively work on multiple tasks
  • Ability to work independent of direct supervision
  • Ability to fulfill mandated work hours
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